|
0:00:11
|
Ok, so we're back and we will take a look at our
|
|
0:00:14
|
Unity Express module.
|
|
0:00:17
|
It should have rebooted properly.
|
|
0:00:19
|
And we'll log in as admin and cisco.
|
|
0:00:23
|
And we'll also go take a look at the command line interface.
|
|
0:00:34
|
And actually I meant to do a sh run paged
|
|
0:00:46
|
That's ok, we can just scroll, not a problem.
|
|
0:00:52
|
So we see that -- actually let's scroll up to the top.
|
|
0:00:55
|
We see that it created the user names for us. The admin
|
|
0:01:00
|
was the one that was created during the initial command line
|
|
0:01:05
|
session just after the web -- or I'm sorry, just after the command
|
|
0:01:10
|
line wizard had been run and the reboot.
|
|
0:01:13
|
It created the admin user. It created...
|
|
0:01:19
|
if we scroll down
|
|
0:01:22
|
it created the group name administrators and it placed
|
|
0:01:25
|
the member admin in there and then also when we imported
|
|
0:01:28
|
the user DHume or Desmond Hume
|
|
0:01:30
|
we ticked the box for administrator so it placed him in the administrator's
|
|
0:01:35
|
user group as well.
|
|
0:01:37
|
So it created the user JFord and DHume.
|
|
0:01:40
|
It listed their extension or phone number as Unity Express
|
|
0:01:45
|
calls them.
|
|
0:01:50
|
It created the application auto attendant for us.
|
|
0:01:53
|
Actually that was already there, but it assigned some
|
|
0:01:57
|
values in terms of the operator extension in terms of the call-in number.
|
|
0:02:06
|
If we scroll down, the JTAPI sub system has now been
|
|
0:02:10
|
populated with 3801 and 3802
|
|
0:02:14
|
as the CTI ports.
|
|
0:02:18
|
It has all three CCM manager addresses,
|
|
0:02:21
|
credentials, the SIP sub system
|
|
0:02:26
|
for fallback mode.
|
|
0:02:32
|
And then it has the trigger JTAPI application for
|
|
0:02:35
|
phone number for the application auto attendant.
|
|
0:02:38
|
Another JTAPI trigger 3700 for the telephony user interface
|
|
0:02:44
|
or greetings prompt management.
|
|
0:02:46
|
And the JTAPI phone number of 3800 for
|
|
0:02:50
|
general Voice mail as the pilot.
|
|
0:02:54
|
Ok, and it also has CCN SIP phone numbers for those
|
|
0:02:58
|
as well, so it will work in JTAPI during normal
|
|
0:03:01
|
operations to CUCM and then in fallback to SIP mode
|
|
0:03:08
|
for CME as SRST, it will work as well.
|
|
0:03:13
|
Whoops.
|
|
0:03:14
|
Pardon my scroll.
|
|
0:03:17
|
And finally, it created Voice mailbox -- Voice mailboxes.
|
|
0:03:22
|
Ok, so let's go ahead and test that functionality
|
|
0:03:28
|
real briefly.
|
|
0:03:30
|
And then we're going to move on to Unity Connection.
|
|
0:03:34
|
So it looks like I actually need to log back into this
|
|
0:03:38
|
because I've been out for too long.
|
|
0:03:51
|
And we'll go ahead and bring up Branch 2 Phone 2
|
|
0:03:54
|
and Branch 2 Phone 1
|
|
0:04:06
|
We'll resize these windows.
|
|
0:04:21
|
Ok, so if I just -- well, let's actually go ahead and
|
|
0:04:26
|
bring up corporate headquarter phone 1 as well.
|
|
0:04:33
|
And so if I have corporate headquarter phone 1
|
|
0:04:36
|
dial over to let's say 3002
|
|
0:04:43
|
and over on 3002
|
|
0:04:46
|
I see that I could just hit IDivert.
|
|
0:04:48
|
I'll do that.
|
|
0:04:55
|
And...
|
|
0:05:08
|
So we're just leaving a test message here.
|
|
0:05:12
|
I believe 3002 was Desmond, if so, call me back.
|
|
0:05:15
|
If had the wrong number, then don't.
|
|
0:05:21
|
Ok, so I pressed hash and I got a response.
|
|
0:05:24
|
Let's try it with urgent priority.
|
|
0:05:31
|
So DTMF-relay worked properly.
|
|
0:05:34
|
I pressed DTMF option hash and then 2
|
|
0:05:39
|
and it looks like it worked properly.
|
|
0:05:41
|
And I see the little envelope. Now, using -- if you're using your
|
|
0:05:45
|
own phones, your own hardware phones connected to our racks,
|
|
0:05:48
|
then you not only see the display, but you see the
|
|
0:05:52
|
lamp light under the handset or where the handset would
|
|
0:05:55
|
go if you don't choose to use the handsets and instead
|
|
0:05:58
|
bring that little hook flash up a little bit to keep the --
|
|
0:06:01
|
or I'm sorry, bring the wall handset hanger up, little knob
|
|
0:06:06
|
up a little bit to keep the hook flash depressed.
|
|
0:06:09
|
That's what I do just for simplicity and cleanliness
|
|
0:06:14
|
in my desktop.
|
|
0:06:15
|
But if you're using the Variphy insight remote
|
|
0:06:20
|
client, then what you will see is the little envelope
|
|
0:06:23
|
and also if you click over on device -- I'm sorry, not device
|
|
0:06:27
|
but hardware, you should see message waiting is either
|
|
0:06:32
|
yes or no, so MWI worked properly. We never set any
|
|
0:06:37
|
MWI DNs on our CUCM, but of course we are
|
|
0:06:43
|
currently homed to the CUCM.
|
|
0:06:47
|
So if I do settings 3 for device, 1 for Unified CM
|
|
0:06:53
|
configuration, we see that we have a Unified CM 1,
|
|
0:06:59
|
2 which are active in standby respectively.
|
|
0:07:02
|
And we have 3 which is SRST.
|
|
0:07:08
|
Ok, so active if I go back up to option 1 and click
|
|
0:07:14
|
select, we should see that this is the subscriber, so
|
|
0:07:18
|
this phone is currently homed to the subscriber
|
|
0:07:22
|
on the CUCM cluster and MWI is working properly
|
|
0:07:26
|
everything through JTAPI.
|
|
0:07:29
|
Ok, we could make sure that MWI off works
|
|
0:07:32
|
just by listening to the Voice mail if we so desire.
|
|
0:07:37
|
We should probably test that at some point. We will probably
|
|
0:07:41
|
-- I guess we could go ahead and do that now.
|
|
0:07:46
|
We can -- let's just set the pin.
|
|
0:07:51
|
So let's say user jford -- actually I don't remember
|
|
0:07:56
|
which was which, but we'll just go ahead and set both.
|
|
0:07:59
|
User jford pin will be let's say 12345
|
|
0:08:06
|
and user jford password will be let's say cisco.
|
|
0:08:13
|
User dhume pin 12345 and user dhume password will be cisco.
|
|
0:08:23
|
Ok, we'll write the router or write the CUE configuration.
|
|
0:08:27
|
And now we'll go ahead and try to login to Voice mail using the
|
|
0:08:31
|
messages button.
|
|
0:08:45
|
Now it wants us to go through the tutorial.
|
|
0:08:48
|
I don't really want to go through the tutorial.
|
|
0:08:50
|
So it takes a little while to write this configuration.
|
|
0:08:57
|
I was hoping it would be done by now.
|
|
0:09:03
|
Here we go.
|
|
0:09:06
|
Let's say -- is it under user jford?
|
|
0:09:18
|
No, it must be under mailbox.
|
|
0:09:27
|
Sorry voice mail mailbox
|
|
0:09:34
|
for the owner of jford.
|
|
0:09:40
|
And we'll say no tutorial.
|
|
0:09:45
|
And say voice mailbox owner dhume
|
|
0:09:50
|
no tutorial
|
|
0:09:54
|
and then we will...
|
|
0:10:01
|
exit back out. We could do a write, we're just going to
|
|
0:10:03
|
go ahead and get into our messages.
|
|
0:10:11
|
So again DTMF working properly.
|
|
0:10:34
|
We went ahead and deleted it.
|
|
0:10:36
|
I've hung up.
|
|
0:10:38
|
We don't see the message waiting. We don't see you have Voice mail
|
|
0:10:42
|
down here under hardware
|
|
0:10:44
|
message waiting says no.
|
|
0:10:45
|
So everything works properly for CUE.
|