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0:00:14
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So, we’re back and what we did was we ended up performing a
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0:00:17
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factory default on that phone.
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0:00:20
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And in the meantime, I went ahead and try to auto-register
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0:00:25
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switch over my or delete and allow it to
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0:00:29
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auto-register my Corporate Headquarter Phone 2
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0:00:32
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nd it did come up with the auto-registration protocol of SIP.
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0:00:36
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And upon the factory default, the factory reset
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0:00:40
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of Corporate Headquarter Phone 3,
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0:00:43
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the one attached to the 3750
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0:00:45
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F02 port and then it did come back as registered
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0:00:50
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and the protocol SIP. It took about 10minutes to convert.
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0:00:54
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And the one here in front of me, being that it’s across a WAN,
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0:00:58
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took a little bit longer, let’s say probably 15 to 16 minutes that we
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0:01:03
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didn’t really give you 15 to 16 minutes of dead air
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0:01:07
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since the VOIP tool
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0:01:10
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can only show you registered phones and does not show you
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0:01:13
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phones as they’re upgrading unfortunately, but it'll show you if it’s restarting
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0:01:17
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sometimes it restarts, sometimes as we've seen, we have to click Device
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0:01:21
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tell it to search and control again,
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0:01:24
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but it won’t show you the phone upgrading.
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0:01:27
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But we do see the phone, we note that we can
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0:01:30
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click on Open Phone Web Page
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0:01:33
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or the Device Settings and Call Managers so this just takes us to this page
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0:01:37
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and clicking on this link although I’m not going to do it
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0:01:40
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because it’s going to bring up my Internet Explorer web browser.
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0:01:42
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It takes me at the same thing as this page does
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0:01:45
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where we do see what we’ve got the SIP
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0:01:48
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phone mode and firmware
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0:01:51
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although the host name will still be FTP.
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0:01:54
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This is the default for type B
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0:01:57
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or generation 3 7961 in newer phones.
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0:02:01
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The older 7960 type A phones would show SIP Mac Address.
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0:02:09
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So also one of the things I note about the VOIP
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0:02:12
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integration tool that’s really useful
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0:02:14
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is I was gonna have someone back at
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0:02:19
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INE’s labs reset the phone for me so
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0:02:23
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unplug the Ethernet or the power
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0:02:26
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if it’s being powered by a Power Cube and supply power again
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0:02:31
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while holding the pound or hash or opticorps,
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0:02:34
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then key in 123456789*#.
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0:02:42
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And then when they ask me if I want to delete the
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0:02:47
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network configuration as well, I would say yes.
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0:02:50
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But notice on the VOIP integration I can quit Macro
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0:02:53
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and I actually have factory erase here as an option.
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0:02:58
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That’s something I can use if I’d like to factory default it
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0:03:04
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without having someone there at the phone especially if it’s a remote phone.
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0:03:09
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In the lab, of course, you have the ability to
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0:03:13
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have all phones right there in front of you.
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0:03:18
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So we’ve got the phone registered to SIP
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0:03:21
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and we’ve got the new timer profile applied
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0:03:25
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for 55 seconds and so all is good.
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