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0:00:14
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Ok, let's take a look at what are Cisco's Unified Communications certification and where can you go from here.
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0:00:22
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So, taking a look at the path to becoming an expert in Unified Communications with Cisco,
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0:00:27
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we see we have a pyramid like building block with the foundation being either entry or associate
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0:00:35
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you don't really have to take the entry level but it is the first step that Cisco provides if you would like to
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0:00:41
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you can go ahead and take the associate level.
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0:00:44
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and so with any given discipline or track, and by discipline or track, i mean, maybe routing and switching which is the primary CCNA or CCNA vanilla as some people call it or just CCNA.
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0:01:02
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on up through the CCNP, the Network Professional and the CCIE Route and Switch for the expert level
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0:01:10
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or if we're talking about the discipline of Voice which is what you're here for
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0:01:13
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the CCNA specific to Voice, CCNP for Voice and CCIE for Voice and of course they have many other tracks as well
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0:01:22
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wireless data center, service provider, security, things of that nature.
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0:01:31
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So, looking at this, we see that there is actually a level above expert at this point, it's relatively new
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0:01:39
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it's called the Architect level.
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0:01:41
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This is a, i'm not really sure how many people this is going to entice to go after
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0:01:48
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it's relatively new, i think there's only about fifteen, maybe twenty of them in the world
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0:01:52
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you have to spend 15,000, first of all you have to be a CCIE or DE
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0:01:59
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i'm sorry, actually it's just CCDE that's what qualifies you to take the Architect
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0:02:04
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not the IE, you do not have to have an IE.
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0:02:07
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By the way the DE is the Design Expert.
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0:02:10
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So there is a CCDA or Design Associate, CCDP or Design Professional, i have both of those
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0:02:17
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and then there is a CCDE, the Design Expert. I don't have one of those yet.
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0:02:22
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and then there is the DE as the prerequisite to taking an Architect exam
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0:02:27
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so as I began to mention, you have to spend about $15,000 USD and then go before a panel of distinguish engineers from Cisco and defend your thesis basically
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0:02:41
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it's almost like a Ph.D.
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0:02:46
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but again, i'm not really sure what the market for it is
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0:02:49
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Obviously, Cisco thinks there is one because they have that certification
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0:02:55
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So we're not gonna talk too much more about that, we went over a little bit.
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0:02:59
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Let's go ahead and take a look at the Cisco Certified Network Associate or CCNA for Voice
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0:03:04
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This is a written computer-based exam, they are called written exam but they are all computer based
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0:03:10
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if you are in the US, it's a $150 USD at Pearson VUE testing center
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0:03:17
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The specific certification name and number or test name and number, is ICOMM
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0:03:27
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which is short for Introducing Cisco Voice and Unified Communications Administration, it's version eight of the exam
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0:03:35
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and the test number that you'll use to book your exam with VEU, Pearson VEU is 640-461
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0:03:44
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it's 90 minutes long, it's how long you get.
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0:03:47
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by the way that 90 minutes is after you go ahead and enter whatever you need, your Cisco testing ID, go ahead and answer sometimes a brief survey
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0:03:57
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certainly you will always have to click approve that you agree to their NDA or non-disclosure agreement
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0:04:07
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basically that you agree not to disseminate any specific test questions.
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0:04:13
|
This doesn't mean you can't talk about technology that's involved with any exam but you certainly cannot
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0:04:19
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and we very much value the integrity of the entire certification program, of the entire IT industry but certainly Cisco's
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0:04:29
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and so you can't talk about any of the specific questions on there
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0:04:33
|
and you'll have to sign that NDA electronically anytime it changes. If it hasn't change, then your previous NDA is valid
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0:04:42
|
and by the way they take it very seriously. You can lose every one of your certification if they find that you're violating this
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0:04:49
|
and you won't be allowed to take any again. So, they really don't care how high you are.
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0:04:57
|
I personally know of a story where someone loss 4 CCIE's and all of his lower level certifications level as well.
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0:05:03
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So they do take it seriously.
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0:05:06
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So anyhow, it's about 60-70 questions.
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0:05:09
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You have 90 minutes to complete it and again that's after you've accepted the NDA and possibly answered any brief surveys.
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0:05:16
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So they don't start it until they begin, start the timer until they begin asking you questions.
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0:05:21
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The reason that's 60-70 and you'll see that there's typically a 10 sometimes 20 questions sliding window,
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0:05:29
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That just depends on, if they think, there's basically a hueristic scanner
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0:05:36
|
so something that watches the pattern that you're entering
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0:05:41
|
and this is part of their metrics in order to mitigate and counter-attack against people that would the various cheat exams or the test exams or whatever the real exams are
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|
0:05:57
|
pseudo, supposedly real exams that people go in and try to memorize the questions or possible take cameras and photos in
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|
0:06:05
|
and, end up trying to sell you the actual exam with actual answers
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|
0:06:11
|
a lot of times those are wrong, those answers on their exam are wrong and Cisco knows it
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0:06:18
|
and they basically watch because they know which answers are wrong in the various cheat exam type, counterfeit test sellers
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0:06:27
|
and they basically try to watch for that with this heuristic scanner and so the number of questions you can get vary
|
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0:06:35
|
and if they think you're violating it, they won't just mark it immediately as a violation
|
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0:06:43
|
but then they'll take a closer look at the exam and see if you, they really think you know what you're doing and sometimes they'll contact you afterwards
|
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0:06:51
|
I personally don't know that's been contacted so it's nothing to be worried about
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|
0:06:55
|
especially if you are not actually taking and buying any of those cheat-based products
|
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0:07:03
|
but the sliding window of questions can be for that or maybe you fail a question and maybe they give you another question that's similar to it
|
|
0:07:13
|
or maybe you get one right and they give you another question that's similar to it just to make sure you know what you are talking about.
|
|
0:07:20
|
So, there is a prerequisite to the CCNA Voice, and that's you must first have a valid CCNA
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|
0:07:27
|
so the base CCNA, what we might call the vanilla CCNA or the CCNA for Routing and Switching
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|
0:07:34
|
or you'll actually can have a CCIE certification
|
|
0:07:38
|
now, we'll talk about CCIE real briefly in just a moment just so everyone has information on it.
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|
0:07:44
|
hopefully that is everyone's ultimate goal
|
|
0:07:47
|
but we'll talk about that it doesn't have any prerequisites
|
|
0:07:52
|
so you can have a CCNA or CCIE
|
|
0:07:55
|
you can't have a CCNP because in order to get a CCNP you would have to have CCNA
|
|
0:08:00
|
and so therefore you would have met the requirements as well
|
|
0:08:03
|
The current CCNA Route and Switch exam is no. 640-802, it's 90 minutes with about 45-55 question
|
|
0:08:12
|
and the reason for this is that the Voice track doesn't really teach you too much about how to route, well it doesn't teach you at all about how to route the IP
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|
0:08:21
|
in VOIP or Voice Over IP.
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|
0:08:26
|
Now, if IP is the foundation of everything that we are about to do and learn
|
|
0:08:32
|
it's obviously critically important that you are aware of how IP works
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|
0:08:39
|
how subnetting works, how host and network bits work, how the subnet mask affects that
|
|
0:08:46
|
how static routes work, how null routes work, how basic routing protocols work
|
|
0:08:52
|
you don't have to be an expert in BGP, but knowing how OSPF and the add ARP function at a base level and being able to turn on IP routing,
|
|
0:09:02
|
and network routing protocols, dynamic routing protocols, at least IGP, the Interior Gateway Protocols
|
|
0:09:09
|
and even dealing with access control list and access control entries, ACL's and ACE's,
|
|
0:09:15
|
those are critically important to dealing with Voice.
|
|
0:09:19
|
so that's the reason they require it and it's certainly, not only required but it's very important to do.
|
|
0:09:29
|
Then moving on to the Cisco Certified Network Professional, the CCNP Voice
|
|
0:09:34
|
this consist of five exams, so by the time you have finished your CCNP, you'll have finished six exams for Voice and another for Route and Switch, the CCNA
|
|
0:09:44
|
So, seven exams.
|
|
0:09:46
|
So these are again written, computer-based exams, each of them is a $150 USD at Pearson VUE
|
|
0:09:53
|
There is the TVOICE, the CVOICE, the CIPT1, CIPT2 and CAPPS
|
|
0:10:00
|
So the TVOICE is Troubleshooting Cisco Unified Communications Version 8
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|
0:10:05
|
It's 642-427 and you'll see that this all begin with 642
|
|
0:10:09
|
and they are 427, 437, 447, 457 and 467 respectively for the five
|
|
0:10:17
|
They're all 90 minutes and they all have about 60-70 questions.
|
|
0:10:22
|
So the TVOICE is the troubleshooting, the CVOICE is the Implementing Cisco Voice Communications and Quality of Service.
|
|
0:10:31
|
The CIPT1 and 2 are Implementing Cisco Unified Communications Manager Part 1 and Part 2
|
|
0:10:37
|
So, it being the single, largest piece of the puzzle, there's obviously a lot to CUCM
|
|
0:10:45
|
the Communications Manager server itself.
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|
0:10:50
|
Then there is the CAPPS.
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|
0:10:52
|
Integrating Cisco Unified Communications Applications.
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|
0:10:56
|
So, dealing with Unity Connections and Presence and Unity Express, things of that nature.
|
|
0:11:03
|
Of course the prerequisite is that you have to first have a CCNA Voice and therefore you have to have also a CCNA
|
|
0:11:12
|
Then moving on to Cisco Certified Internetwork Expert or CCIE
|
|
0:11:16
|
You may not planning to go on to the certification, but hopefully you are.
|
|
0:11:22
|
and I would strongly encourage you that by the time you have finished your CCNP Voice,
|
|
0:11:30
|
you are perfectly primed, and by the way actually let me go back one slide real quick and mention that,
|
|
0:11:38
|
it doesn't really matter which order you take this in, you don't have to take troubleshooting first
|
|
0:11:43
|
and then CVOICE, you can take whichever one you are comfortable with first.
|
|
0:11:47
|
and the way we've structured this learning program is to combine the knowledge of all of them into a single video playlist
|
|
0:11:57
|
and then allow you to go through and learn in a, basically a holistic approach
|
|
0:12:04
|
so you're looking at the entire package.
|
|
0:12:08
|
we'd rather not separate everything out because with Unified Communications, they're really unified.
|
|
0:12:15
|
i mean, everything really depends on one another.
|
|
0:12:18
|
if you're learning about Voice gateways for instance and CIPT and CUCM,
|
|
0:12:27
|
and you're learning not just about Voice gateways like you, maybe you're learning about them in the NA level,
|
|
0:12:33
|
maybe you're learning about them in the NP level now.
|
|
0:12:36
|
and we're doing a lot of troubleshooting with them and in conjuction with dial plans
|
|
0:12:43
|
and actually making calls.
|
|
0:12:45
|
well, we're doing a lot of troubleshooting of those because they don't know who always work right.
|
|
0:12:50
|
Or, even when they do work right, we want to see how they work with the show and debug commands in the routers
|
|
0:12:55
|
and maybe even the traces in CUCM and the dialed number analyzer
|
|
0:13:01
|
so that we know how to differentiate what works from the abnormal, from that which doesn't work.
|
|
0:13:07
|
and so troubleshooting is really built in to all of these modules, all of these video playlists
|
|
0:13:15
|
or really videos within the video playlists for NP.
|
|
0:13:19
|
So, if you're watching this for NA, there is one video playlist and it certainly includes a lot of material,
|
|
0:13:28
|
probably more than you need to pass your CCNA
|
|
0:13:31
|
but we feel that it's important that you know it
|
|
0:13:33
|
and then at the CCNP we have a second video playlist for the NP
|
|
0:13:38
|
Now, you may even want to go back and look at some of the videos from the NA playlist.
|
|
0:13:43
|
Some of them we include a second time in the NP because we feel feel they're that critically important.
|
|
0:13:50
|
And especially if we only included one or two videos from a give section from the NA,
|
|
0:13:59
|
that we feel are, well, we feel if that we add just the remaining videos in the NP playlist that weren't in the NA,
|
|
0:14:08
|
but were directly adjacent or relevant, contextually relevant to those few videos that were added at the NA playlist
|
|
0:14:17
|
that it might really not make a lot of sense, it might not flow properly
|
|
0:14:23
|
So, sometimes we've included a few of those videos again and we've certainly included the applications videos
|
|
0:14:28
|
the Unity Express, Unity Connection and Presence
|
|
0:14:33
|
because they not only need to be understood and known for enabling and users in those
|
|
0:14:41
|
and setting up the basics for CCNA Voice,
|
|
0:14:43
|
but they need to be known thoroughly in the depth that we covered them for the CCNP, CAPPS specific exam.
|
|
0:14:56
|
Ok, but again we do it in a holistic approach
|
|
0:14:58
|
we want when you're done with your CCNP training and you've done the six exams, five for NP and one for NA,
|
|
0:15:07
|
we feel that you're perfectly primed to go on and take a look at the CCIE Voice.
|
|
0:15:13
|
and really, you know, at that point you know everything you need to know from a theory or theoretical concept standpoint
|
|
0:15:24
|
you know all of the fundamentals and in fact you know a lot of really the expert level things
|
|
0:15:29
|
it's just that you need to now go and take a lot of time to do your lab work.
|
|
0:15:36
|
So when I move from NP Voice which is called CCVP, Cisco Certified Voice Professional at that time,
|
|
0:15:42
|
but when I move from that to the IE level, I was done with my book work
|
|
0:15:47
|
Now sure I would go back and take a look at, you know, some of the Cisco documents
|
|
0:15:51
|
they really weren't any good training materials on the market at that time,
|
|
0:15:56
|
so I didn't have video playlist to go back and look at my bookmarks and watch.
|
|
0:16:00
|
But, I would go back to the Cisco docs occasionally to look up maybe a specific topic and remember something
|
|
0:16:07
|
Or possible get even a deeper understanding if I had missed it before
|
|
0:16:13
|
but, I really didn't spend very much time once I began studying for my CCIE Voice
|
|
0:16:19
|
I didn't spend very much time looking at the documentation anymore
|
|
0:16:25
|
it was more hands-on practical experience in a lab environment doing the same things over and over and over to build my speed in repetition.
|
|
0:16:34
|
So I'm saying this to encourage you that once you finished with this video playlist
|
|
0:16:40
|
and you're done with CCNP Voice, you are perfectly primed and ready to go for your CCIE.
|
|
0:16:47
|
I though I just include a little bit of information about it
|
|
0:16:50
|
and then we'll get back to the NA and NP Voice specifics.
|
|
0:16:54
|
So there's two exams to take and pass the CCIE Voice.
|
|
0:16:59
|
First, is a written and you have to take the written in order to qualify you to take the actual practical lab-based exam
|
|
0:17:06
|
The written is 350-030. It's a hundred and twenty minutes and it's 90-110 questions.
|
|
0:17:15
|
so a $350 fee at Pearson VUE
|
|
0:17:19
|
and after passing your written, you have 18 months to take the lab
|
|
0:17:23
|
unless if you don't take it within 18 months, then you have to take your written again.
|
|
0:17:29
|
But as long as you take the lab exam within 18 months,
|
|
0:17:33
|
whether you pass or, well if you pass then you're done obviously
|
|
0:17:38
|
but if you fail, then you have 12 months between lab attemps
|
|
0:17:42
|
you know, if first or each attempt is a failure, before you must take the written again.
|
|
0:17:47
|
There's a maximum lifespan of 3 years.
|
|
0:17:49
|
so you could take the written and then you could take the lab 17, or right at the dot 18 months later
|
|
0:17:57
|
and then you could take another year to study. I don't recommend it but you could
|
|
0:18:02
|
and then 12 months later take the exam and then, you basically have 6 months left
|
|
0:18:07
|
so you could take the exam again within 6 months for a third attempt
|
|
0:18:10
|
so round out that 3 years, but however, you choose to spend that out.
|
|
0:18:15
|
The actual Voice lab is $1400 at Cisco facilities around the world.
|
|
0:18:20
|
They are working very hard to make this into mobile testing facilities
|
|
0:18:25
|
So there are currently facilities in Sydney, and Beijing, and I'm trying to think if Dubai has one
|
|
0:18:33
|
but certainly Brussels, Belgium, two in the US in RTP and San Jose, California
|
|
0:18:39
|
but regardless, they're trying to make this into mobile to take them a lot more places.
|
|
0:18:45
|
They're administered by Cisco CCIE proctors
|
|
0:18:48
|
The proctors don't necessarily have to be CCIE Voice but they are at least CCIE proctors
|
|
0:18:54
|
and they're really just there and make sure that you get to lunch on time, that you start and stop when you should
|
|
0:19:00
|
if you have any hardware failure, you can talk to them, of course you have to prove to them that there's a hardware failure
|
|
0:19:05
|
and to clarify questions but they're not really there to help you with your exam
|
|
0:19:10
|
and it's an eight hour hands-on lab exam with a half hour for lunch.
|
|
0:19:15
|
So taking a look at the recertification for CCNA Voice, should you only choose to go for CCNA Voice?
|
|
0:19:22
|
which I hope not. But, it's valid for three years and to recertifiy, you have to pass any one of these exams.
|
|
0:19:29
|
You can pass any CCNA Concentration exam.
|
|
0:19:32
|
So you could pass CCNA Voice again, the one exam, or Wireless or CCNA Security
|
|
0:19:38
|
or CCNA Service Provider Ops, but you can't just take and pass the vanilla CCNA
|
|
0:19:44
|
You can and that will recertify your originial CCNA for Route and Switch
|
|
0:19:50
|
but it won't recertify your CCNA Voice.
|
|
0:19:52
|
So be aware you do have to at least take the CCNA Voice or one of the other concentration exams
|
|
0:19:57
|
Any of the CCNP exams, so if you're going on and of course hopefully you are,
|
|
0:20:02
|
I'll just go ahead and make the assumption you are going on to CCNP Voice
|
|
0:20:06
|
But, anytime you take any one of those five exams,
|
|
0:20:10
|
it automatically recertifies your CCNA Voice.
|
|
0:20:15
|
as well as it recertifies your vanilla CCNA or Route and Switch as well.
|
|
0:20:22
|
Anytime you take or pass the Cisco Specialist exam
|
|
0:20:26
|
This does the same thing.
|
|
0:20:28
|
And any CCIE or CCDE written or practical exam also recertifies that.
|
|
0:20:36
|
Recertification of CCNP Voice, it's also valid for three years
|
|
0:20:41
|
and to recertify, you have to pass any one of the CCNP
|
|
0:20:47
|
Actually, it does say any current 642-XXX CCNP level exam.
|
|
0:20:51
|
So really, that's any CCNP level exam from, I believe that's for any track.
|
|
0:20:57
|
I have to take a look to see if the 642 is specific to Voice.
|
|
0:21:00
|
But anything that begins with 642-any three digits, that level exam will recertify your entire NP Voice, your NA Voice and your NA.
|
|
0:21:12
|
Of course any CCIE or DE written, so again CCIE is your next logical step as soon as you've taken your five NP Voice exams
|
|
0:21:22
|
Go ahead and begin studying for your CCIE written
|
|
0:21:24
|
and as soon as you take and pass that,
|
|
0:21:27
|
you already had your CCNP for three years, so that will tack another three years on to it.
|
|
0:21:32
|
You can only stack twice. You used to build stack as much as you want.
|
|
0:21:36
|
So stacking, i mean, you have your CCNP Voice and let's say it's valid for three years
|
|
0:21:42
|
and you study for the CCIE Voice written for a year, so now you're down to two years left on your NP Voice before you have to recertify
|
|
0:21:52
|
you take and pass the IE written and now you've added three years on top of your two years
|
|
0:21:57
|
Now you have it for five years.
|
|
0:21:59
|
But you can only do that to that second level.
|
|
0:22:05
|
And then finally, once you take and pass your CCIE Voice lab,
|
|
0:22:11
|
this is not valid for three like the NA and the NP. This is only valid for two years.
|
|
0:22:16
|
and to recertify, you have to pass either a CCIE or DE written or if you happen to take and pass the practical lab exams
|
|
0:22:24
|
That would also recertify it.
|
|
0:22:26
|
And again, it recertifies every other equal-level exam, so any other IE or DE and it recertifies all of your lower-level exams
|
|
0:22:35
|
as well as any of your Cisco qualified specialist, of course those don't really expire per se
|
|
0:22:42
|
They only expire when the specialization changes
|
|
0:22:47
|
and then finally, a note about taking Cisco exams.
|
|
0:22:52
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Often a question will seem in an exam like there might be more than one correct answer to you
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0:23:00
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Other times, it might seem that there is no good answer at all.
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0:23:04
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It's important that you look very closely at the requirements for answering the exam.
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0:23:09
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Did the exam ask you to choose three correct answers?
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0:23:13
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and they've got tickboxes or check boxes?
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0:23:17
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Make sure if you see check boxes or tickboxes as some call them
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0:23:21
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Make sure, first of all that should automatically tell you that you have to choose more than one answer
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0:23:28
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and the testing engine isn't gonna penalize you if you choose, let's say you try to choose four but it told you to choose three
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0:23:38
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the time that you try to tick that box for the fourth answer,
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0:23:42
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it will say, "nope, only three answers are allowed."
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0:23:46
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If you only choose two, but it told you to choose three, and you try to press next to go to the next task or question,
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0:23:55
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it will alert you and say, "three answers were required, you only did two."
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0:23:59
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You don't really have to worry too much there
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0:24:02
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but the point I'm trying to make is there is a time component to it
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0:24:06
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Now, you shouldn't get too stressed out about the time
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0:24:09
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you should probably be fine on the amount of time, if you've done your preparation properly.
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0:24:14
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but you should be fine on the amount of time given
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0:24:18
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but what you don't want to be doing is thinking there were one correct answer and then you choose it
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0:24:24
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and then you're ready to move one and then you see you have two more answers you have to choose
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0:24:26
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Why? Because it's just gonna take more time to go back and rethink the question
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0:24:33
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and rethink, I mean rethink about all these answers and try to find the two other best answers.
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0:24:40
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maybe the task states to choose the correct answer and there's radio buttons
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0:24:45
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maybe, could possibly be simulation questions and really you're gonna find all of these on your exam
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0:24:50
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but it might be a simulation question with boxes or lines
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0:24:55
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maybe lines that you have to draw from side of boxes to another side to match up the correct side with the correct side
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0:25:03
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or maybe you have to take the boxes and drag them onto their right place for something like
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0:25:06
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I don't know maybe like a troubleshooting methodology procedure or something like that
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0:25:12
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It also could be a simulation question where you're actually given a topology, a little diagram
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0:25:19
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and you're told to click on one of the routers and it will only let you click where you should be allowed to
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0:25:27
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and clicking on that router or maybe clicking on the PC that shows like it's attached to that router and says it's attached for a console,
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0:25:35
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opens a console. Now, this is a simulation, you're not actually connected to and controlling a live Cisco router.
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0:25:46
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so because it's a simulation, it's gonna open an IOS-like window but it's not really IOS that you're typing into
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0:25:55
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It's some programming language whether it's, you know, Flash, Flex
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0:25:58
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or really doesn't matter, Java, whatever the engine is based on
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0:26:03
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it's a IOS-like environment.
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0:26:07
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And so that means that they could not or have not, as far as I've ever seen, taken the time really
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0:26:14
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it wouldn't work because IOS keeps changing all the time
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0:26:18
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but they haven't taken the programming resources in that time to put every possible command that you would normally be able to type into a Cisco router
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0:26:27
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so, if you press question, either the greater than symbol which is your unprivileged mode
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0:26:38
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or maybe you've typed enable hopefully and do a question mark there in executive mode
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0:26:44
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or maybe you've typed config T so now you are in global config mode, you do a question mark there
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0:26:49
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you'll get contact sensitive help like you would in IOS
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0:26:53
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but maybe you're in config T and you type question and you see there's exit, no, default, which are the three that are always there
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0:27:05
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and then you also see interface and router.
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0:27:11
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so you could either jump into an interface or you could go into the routing protocols with the router command
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0:27:19
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and so you type interface and then you type the right interface, maybe interface fast internet 000 for instance.
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0:27:25
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and then you hit question there.
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0:27:26
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Now you don't have a lot of time so you shouldn't spend too much time and really hopeful you know what it is that you're typing
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0:27:32
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but the point I am trying to get to is that you will have a limited contact sensitive help.
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0:27:38
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So make sure that you use the contact sensitive help tab, may work for command completion
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0:27:44
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So if I type INT FA 00, that might work, it might not.
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0:27:51
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if I type INT and hit Tab, it might go ahead and complete interface.
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0:27:56
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If it does or if it doesn't, if it does obviously then you can use that if that's how you are comfortable with using the IOS shell or the IOS-like shell
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0:28:08
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But if it doesn't, then make sure that you key in the whole thing properly.
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0:28:12
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interface fast ethernet 0/0, enter and then hit question mark
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0:28:19
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another point that I'm trying to get to that you will not be baffled or overwhelmed by seeing tons and tons and tons of possible commands and possible router output.
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0:28:31
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They won't just give you exactly the commands that you need to put in.
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0:28:36
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They'll give you more than what you need, otherwise they would basically be giving you the answer.
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0:28:43
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They only give you, they only provided you with the right commands, interfaces, arguments to those commands
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0:28:51
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Well then all you have to do is just keep hitting question mark.
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0:28:54
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So they'll provide more than you need, but it won't be a ton more.
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0:28:58
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So it will give you, if you can't remember exactly what you need to put in for a command or an argument to a command,
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0:29:05
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it will give you at least a paired down environment that you can use to basically selectively, you know, choose what it is or educated guess
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0:29:18
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if you have to guess or at least maybe an educated paired down reminder.
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0:29:23
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subset of a whole.
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0:29:26
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So, let that help you in the simulations.
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0:29:28
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Whatever the task asks, keep in mind that there can be the correct answer and then there can be the Cisco answer, or the Cisco correct answer
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0:29:37
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Now what do I mean by that.
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0:29:38
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Do I mean that Cisco's answer might be wrong?
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0:29:41
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even if the correct answer is, you know, actually correct.
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0:29:45
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Well I don't really mean that Cisco's wrong, I just mean that you need to take into account the fact that this exam was written at a certain point in time.
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0:29:56
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So, the Cisco correct answer should have you take into account the version that's being tested.
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0:30:02
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So for instance, 8.0 is being tested not 8.6 or not 9.0.
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0:30:07
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So, if for instance you were given a task that ask about, let's say cluster size
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0:30:14
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and they said how many N points or phones or the maximum that can be allowed
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0:30:22
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to join into a Cisco CUCM or Cisco Unified Communications Manager Cluster
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0:30:29
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well, that was 30,000 for 8.0 and even 8.5.
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0:30:35
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but 8.6 bump that number up to 40,000.
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0:30:38
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So you might have been installing 8.6 for a year now or maybe 9.0.
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0:30:44
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You have been working at the 9. level for a while
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0:30:47
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So whatever it is you might be used to something that's newer and has more features, is a little bit different that what is being asked on the exam.
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0:30:59
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So all of the versions of UC platform are gonna be 8.0 or 8.5 that they're testing on but not 8.6 and not beyond.
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0:31:11
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So really you should just think with 8.0 in mind.
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0:31:17
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and with everything, if you think that there are, let's say they ask for three answers but you only find two that you think are really good and accurate answers,
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0:31:29
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then choose the other one, let's say they give you six possible check boxes and ask you to answer with three correct answers,
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0:31:41
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you choose two that you're sure of, well, you have four left and you have to choose the another one
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0:31:46
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so choose the best answer.
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0:31:48
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or if you don't think any of the answers are correct on a radio button, a single answer question
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0:31:56
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just remember, just choose the best answer.
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0:31:59
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So try to pick out everything that you see what is the most accurate or most correct given the versions that are being tested.
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0:32:11
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and lastly, I just wanted to include just a brief screenshot or really video of where we can go to in order to find more information about certifications.
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0:32:24
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So you can of course go to Cisco.com and click on training and certifications.
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0:32:30
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You can also go to Cisco.com/go/certification and this will take you to the learning center
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0:32:41
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and you can find all sorts of information about the entry level certifications which all of the entry level are just the CCENT
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0:32:53
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There's just one entry level, the associate level in this column of certifications
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0:32:58
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whether it's for routing and switching, so this is CCNA or for design or for voice under collaboration solutions.
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0:33:08
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The professional level and the expert level and by clicking on any these specific links, it will take you to find a lot more information about that specific certification
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0:33:18
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And there's also a lot of other information such as recertification, information about that
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0:33:25
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go to the Certification Tracking System to track and see which exam you've passed
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0:33:33
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Maybe you want to look back at it later to see if you need to update a specialization exam or something like that.
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0:33:39
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So there's a lot of good information here and take a look at that
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0:33:43
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There's also the specialist certifications as we scroll on down.
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0:33:49
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So the Cisco.com/go/certification or you can just go up to Cisco.com and go to training and events and click on any one of the certifications over to the right.
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