CCNP Voice Courses Outline :: Runtime 86 hours 23 minutes

• Introduction, Agenda, and Welcome Message
• What are Cisco's Unified Communication Certifications, and Where Do I Go From Here?
• CUCM and CUCME Architecture Overview
• Gateways Trunks and Signaling In-Depth - Part 1
• Gateways Trunks and Signaling In-Depth - Part 2
• Gateways Trunks and Signaling In-Depth - Part 3
• Quality of Service Fundamentals - Part 1
• Quality of Service Fundamentals - Part 2
• Quality of Service on the LAN
• Quality of Service on the WAN
• CODEC Negotiations and Call Admission Control
• Call Admission Control using RSVP-Based Locations
• CUCM Media Resources Overview
• CUCM Media Resources Overview cont'd
• CUCM Media - IOS Media Termination Points (MTP)
• CUCM Media - IOS Media Termination Points (MTP) cont'd
• CUCM Media - IOS Conference Bridge (CFB)
• CUCM Media - IOS Transcoding (XCode)
• CUCM Media Preference and Redundancy
• CUCM Media - Meet-Me Conferencing
• CUCM Media - Ad-Hoc Conferencing
• CUCM Media - Ad-Hoc Conferencing cont'd
• CUCM Media - Annunciator
• CUCM Media - Traditional Multicast Music on Hold (MoH)
• CUCM Media - Unicast Music on Hold
• CUCM Media - Alternate Multicast Music on Hold
• CUCM and IOS Gateways and Trunks Overview
• CUCM and IOS Gateways - SIP Trunk
• CUCM and IOS Gateways - SIP Trunk cont'd
• CUCM and IOS Gateways - H.323 Gateway
• CUCM and IOS Gateways - MGCP Gateway
• H.323 Gatekeeper Overview
• H.323 Gatekeeper Fundamental Concepts
• H.323 Gatekeeper Fundamental Concepts cont'd
• H.323 Gatekeeper Fundamental Concepts cont'd
• H.323 Gatekeeper Provisioning
• H.323 Gatekeeper with CUCM Registration
• H.323 Gatekeeper with CUCME Registration
• H.323 Gatekeeper Routing Calls from CUCM to CUCME
• H.323 Gatekeeper Routing Calls from CUCME to CUCM
• H.323 Gatekeeper Call Admission Control
• H.323 Gatekeeper Routing Calls with only One Zone and One Tech-Prefix
• H.323 Alternate Gatekeeper and Clustering with Gatekeeper Update Protocol (GUP)
• Dial Plan - Planning and Design
• CUCM Dial Plan Fundamental Concepts
• CUCM Dial Plan Fundamental Concepts cont'd
• CUCM Dial Plan - Class of Service (CoS) Calling Search Spaces and Partitions
• CUCM Dial Plan - Gateways, Route Groups, Device Pools
• CUCM Dial Plan - Route Lists, Standard Local Route Groups
• CUCM Dial Plan - Route Patterns, Translation Patterns
• CUCM Dial Plan - Calling Party Transformations and Called Party Transformations, IOS Dial Peers
• CUCM Dial Plan - Private Line Automatic Ringdown (PLAR)
• CUCM Dial Plan - Testing
• CUCM Dial Plan - Digit Addressing, Time of Day (ToD), Hunt Group Coverage, FAC, CMC, Automated Alternate Routing (AAR) Overview
• CUCM Dial Plan - Digit Addressing, Time of Day (ToD), Hunt Group Coverage, FAC, CMC, Automated Alternate Routing (AAR) Testing
• CUCM Dial Plan - Globalization and Localization Reasoning
• CUCM Dial Plan - Globalization and Localization Further Concepts
• CUCM Dial Plan - Inbound from PSTN Calling Party Globalization
• CUCM Dial Plan - Inbound from PSTN Calling Party Globalization cont'd
• CUCM Dial Plan - Inbound Calling Party Localization
• CUCM Dial Plan - PSTN Translation Patterns (The New Route Pattern)
• CUCM Dial Plan - Outbound to PSTN Calling & Called Party Globalization and Localization
• CUCM Dial Plan - Plus + Dialing, Call History Lists with One-Button Call Return
• CUCM Dial Plan - Globalization and Localization Benefits Overview
• CUCM Dial Plan - Globalization and Localization Benefits Overview cont'd
• CUCM Dial Plan - System & User Speed Dials and Corporate Directory with Globalization
• CUCM Dial Plan - Call Forward on Unregister with Globalization
• CUCM Dial Plan - Automated Alternate Routing (AAR) with Globalization
• CUCM Dial Plan - Multiple Backup Gateways for Every Site with Local Route Group
• CUCM Dial Plan - National and International Tail End Hop Off (TEHO)
• CUCM Dial Plan - Intercluster Trunk (ICT) Call Routing with Globalization
• CUCM Dial Plan - Inbound Calling and Called Party CSS Update
• CUCM Dial Plan - IOS Toll Fraud
• Call Control Discovery (CCD) via Service Advertisement Framework (SAF) Overview
• Call Control Discovery via SAF - CUCM Inter-Cluster Call Routing
• Call Control Discovery via SAF - CUCM Call Routing with PSTN Failover
• Call Control Discovery via SAF - CUCM Call Routing during SRST Fallback
• Call Control Discovery via SAF - CUCM to CME Call Routing
• Call Control Discovery via SAF - Inter-Cluster RSVP via SIP Preconditions
• Cisco Unified Border Element (CUBE) Overview
• CUBE - SIP Trunk to SIP ITSP for PSTN Call Routing
• CUBE - SIP Attributes Conversions
• CUBE - SIP Header Conversions and Rewrites
• CUBE - Advanced Call Admission Control Mechanisms
• CUBE - SIP Trunk for Branch2 Site
• CUBE - SIP Trunk for Branch2 Site cont'd
• CUBE - Testing Supplementary Features
• CUCM Mobility Overview
• CUCM Mobile Connect Setup
• CUCM Mobile Connect Ring Schedule
• CUCM Mobile Connect Localization
• CUCM Mobile Connect Localization cont'd
• CUCM Mobile Connect Access Lists and Exclusivity
• CUCM Mobile Connect Interaction with Local Route Group
• CUCM Mobile Voice Access Inbound Call Recognition
• CUCM Mobile Voice Access Direct Inward System Access
• CUCM Mobile Connect Mid-Call Features
• CUCM Mobile Connect Mid-Call Features cont'd
• CUCM Device and Extension Mobility Overview
• CUCM Device Mobility - Between Sites but Within a Country
• CUCM Device Mobility - Between Sites and Between Countries
• CUCM Extension Mobility Setup
• CUCM Device & Extension Mobility interactions with TEHO
• CUCME Digit Manipulation and Class of Restriction (CoR)
• CUCME PSTN Dialing
• CUCME Voice Translation Rules
• CUCME Load Balancing VoIP Calls
• CUCME Class of Restriction (CoR)
• CUCME Multicast Music on Hold
• CUCME Transcoding
• CUCME Hardware Conference Bridge
• CUCME Multicast Broadcast Paging
• CUCME MTP and DSP Resources
• CUCME Speed Dials
• Messaging - Cisco Unity Connection (CUC) Overview
• Messaging - Unity Connection Setup, Integration, Message Waiting Indicators (MWI), Users, System Call Handlers
• Messaging - Unity Connection System Call Handlers, Directory Handlers, Routing Rules, Conversations, Audio Text Auto-Attendant Menus
• Messaging - Cisco Unity Express (CUE) Overview
• Messaging - Unity Express Setup, Integration, Message Waiting Indicators (MWI), Users, Groups
• Messaging - Unity Express Administration via Web UI, Users, General Delivery Mailbox, Schedules, IVR Apps, Conversations, License Activation
• Messaging - Voice Profile for Internet Mail (VPIM) Networking between Unity Connection and Unity Express
• Presence Overview
• Presence - Native CUCM Subscribe CSS and BLF Speed Dials
• Presence - Native CUCM Presence Groups and Call History Lists
• Presence - Native CUCM Presence Groups and Call History Lists cont'd
• Presence - CUPS & CUCM Integration and CUPC Provisioning and Testing
• Presence - CUPS & CUCM Integration and CUPC Provisioning and Testing cont'd
• Presence - CUPS & CUCM with IP Phone Messenger (IPPM)
• Presence 8 Updates
• Troubleshooting Fundamentals